> ## Documentation Index
> Fetch the complete documentation index at: https://docs.keywordsai.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Security FAQ

> Frequently asked questions about Keywords AI's security practices and compliance

## Security & Encryption

<Accordion title="What encryption standards does Keywords AI use?">
  We implement multiple layers of encryption:

  * **TLS 1.2+** for all data in transit
  * **SHA-256 hashing** for data integrity verification
  * **AES-256 encryption** for data at rest in our PostgreSQL databases
  * All API communications are encrypted end-to-end
</Accordion>

<Accordion title="How is data transmitted securely?">
  All data transmission between your applications and Keywords AI uses:

  * TLS 1.2 or higher encryption protocols
  * Certificate pinning for additional security
  * Encrypted API keys for authentication
  * Secure WebSocket connections for real-time data
</Accordion>

<Accordion title="What are your data storage security practices?">
  Our data storage follows enterprise security standards:

  * AES-256 encryption for all data at rest
  * Regular automated backups with encryption
  * Database access controls and audit logging
  * Network isolation and VPC security groups
</Accordion>

## Testing & Audits

<Accordion title="What security testing do you perform?">
  We maintain rigorous security testing practices:

  * **Internal security audits** conducted regularly
  * **Weekly penetration testing** by our security team
  * **Automated vulnerability scanning** of all infrastructure
  * **Code security reviews** for all deployments
</Accordion>

<Accordion title="Do you have external security assessments?">
  Yes, we undergo regular external security assessments:

  * Third-party penetration testing annually
  * Security architecture reviews by external experts
  * Compliance audits for industry standards
  * Vulnerability assessments by certified security firms
</Accordion>

## Compliance

<Accordion title="What compliance certifications do you have?">
  We have completed and maintain several compliance certifications:

  * **SOC 2 Type II** certification (completed 2024)
  * **GDPR** compliance for European data protection
  * **HIPAA** compliance for healthcare applications
  * Regular compliance audits and updates
</Accordion>

## Data Protection

<Accordion title="How do you handle data retention?">
  Our data retention policies are designed for security and compliance:

  * Configurable retention periods based on your requirements
  * Automatic data purging after retention period expires
  * Secure data deletion using DoD 5220.22-M standards
  * Data export capabilities before deletion
</Accordion>

<Accordion title="Can I control what data is collected?">
  Yes, you have full control over data collection:

  * Configurable logging levels and data types
  * Option to exclude sensitive data from logging
  * Custom metadata filtering capabilities
  * Real-time data masking for PII protection
</Accordion>

<Accordion title="Where is my data stored geographically?">
  Data storage locations are configurable:

  * Primary data centers in US East (Virginia) and US West (Oregon)
  * EU data residency options available
  * Data never leaves your specified geographic region
  * Compliance with local data sovereignty requirements
</Accordion>

## Access Control

<Accordion title="How do you control access to customer data?">
  We implement strict access controls:

  * Role-based access control (RBAC) for all team members
  * Multi-factor authentication (MFA) required for all accounts
  * Principle of least privilege access
  * Regular access reviews and deprovisioning
</Accordion>

<Accordion title="Do Keywords AI employees have access to my data?">
  Employee access is strictly controlled:

  * No default access to customer data
  * Access only granted for specific support requests with customer approval
  * All access is logged and audited
  * Time-limited access tokens for support activities
</Accordion>

## Incident Response

<Accordion title="What is your incident response process?">
  We have a comprehensive incident response plan:

  * 24/7 monitoring and alerting systems
  * Dedicated security incident response team
  * Automated threat detection and response
  * Customer notification within 24 hours of confirmed incidents
</Accordion>

<Accordion title="How do you handle security vulnerabilities?">
  Our vulnerability management process includes:

  * Continuous vulnerability scanning and assessment
  * Prioritized patching based on risk assessment
  * Coordinated disclosure for security researchers
  * Regular security updates and patches
</Accordion>

## Monitoring & Analytics

<Accordion title="What monitoring systems do you use?">
  We use comprehensive monitoring and analytics across our infrastructure:

  * **PostHog** for product analytics and user behavior tracking
  * **ClickHouse** for high-performance data warehousing and analytics
  * **AWS CloudWatch** for infrastructure monitoring
  * **Custom alerting** for security events
  * **Real-time dashboards** for system health
  * **Automated incident escalation** for critical issues
</Accordion>

<Accordion title="How do you detect security threats?">
  Our threat detection includes:

  * Machine learning-based anomaly detection
  * Real-time log analysis and correlation
  * Network traffic monitoring and analysis
  * Behavioral analysis for unusual access patterns
</Accordion>